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Fashion · Channel report

What people complain about in Thrifting

WaveSeek read 3,949 public posts about Thrifting over 30 days and found 213 genuine complaints in them. Below are the ones that came up most, each linking to the post it was read from.

Measured 13 October 2026 · 4 distinct sources in the last 7 days · this page is rebuilt on every deploy

3,911mentions · 30d
711mentions · 7d
213complaints · 30d
6competitors measured

Daily mentions, 2026-09-29 → 2026-10-13. Peak 199 in a day.

Week over week, mentions moved -27%. A growth figure only appears here when it survives a baseline floor, a source-change check and a credibility ceiling — most channels most weeks show nothing, and that is the honest answer.

The evidence chain

Every complaint below came out of this. Nothing is estimated; each step is a count.

  1. 3,949posts ingested about Thrifting30-day window
  2. 520read by the classifier13% of them
  3. 213were genuine complaints41% of what was read

Mentions here exclude news wires and video titles: somebody reporting on Thrifting is not somebody having a problem with it. The Trends screen inside the app counts those too, because it measures attention rather than frustration — which is why the two numbers differ and why this page says which one it is using.

What people actually complain about

The 8 most frequent complaint clusters of 30 found, phrased by the classifier from the posts themselves. The links go to the original post — not to a summary of it.

  1. 1

    Poor customer service and lack of accountability at marketplace platforms

    4 posts across 1 source · sentiment −0.80

    Amateur company after 3 decades — This company has not grown up after 3 decades. Poor customer service.…
  2. 2

    Low seller payouts on consignment sales

    3 posts across 2 sources · sentiment −0.87

    Better off donating — Sellers get $2 for items that sell for $50
  3. 3

    Fraudulent sellers and lack of buyer protection

    3 posts across 3 sources · sentiment −0.87

    DONT DOWNLOAD — Too much fraud, Depo doesn’t do anything and just allows everyone to steal your money. I pur…
  4. 4

    Abrupt account suspension without explanation

    3 posts across 1 source · sentiment −0.87

    my account got suspended after not even 2 minutes of signing up
  5. 5

    Inability to use account balance for purchases

    3 posts across 2 sources · sentiment −0.23

    Buying with my account — I should not have to pay out of my bank account to purchase something on Depop when…
  6. 6

    Unwanted marketing notifications that can't be disabled

    2 posts across 1 source · sentiment −0.80

    Horrible app — You get flooded with tons of notifications NOT FROM PEOPLE just soliciting random stuff ,…
  7. 7

    Counterfeit goods sold through peer marketplace

    2 posts across 2 sources · sentiment −0.35

    Buyer beware!!! Would give zero stars if possible! Got scammed recently on Poshmark’s site when attempting to buy a $90 ‘S…
  8. 8

    High transaction fees eating into both buyer and seller value

    2 posts across 2 sources · sentiment −0.50

    Seller — Fees for selling hurts so much for both parties. Say you want to sell something for $124, after…

The count is over every post in the cluster. The links are a sample of them, capped at three, and never imply the list is complete.

Who is already there

6 apps measured in this channel from their own recent store reviews. Ratings are computed from the reviews WaveSeek ingested in the window, not read off a store listing.

AppRatingReviews read4★ and up
Vinted: Pre-loved marketplace 4.2★ 185 78%
Depop - Buy & Sell Clothes 3.3★ 82 52%
eBay online shopping & selling 1.4★ 66 8%
Poshmark: Shop & Sell Fashion 2.8★ 64 36%
ThredUp: Online Thrift Store 4.5★ 57 88%
Mercari: Buying & Selling App 2.7★ 52 37%

What this page does not tell you

Four competitors in this category print a market size on a page like this one. We do not, because we cannot measure one: mention counts, complaint counts and search volume are not a market size, and a dollar figure built from them would be a guess wearing a decimal point. The same goes for revenue projections, customer demographics and funding comparables.

Everything above is a count of public posts and reviews over a stated window. It is evidence of what people said, not a prediction of what will sell.

See Thrifting change

This page is a snapshot. Inside WaveSeek the same channel is live: the complaint list is re-clustered every six hours, competitor ratings are tracked week over week, and saved ideas report what moved since you saved them.

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Free covers the measured numbers you just read. The paid tiers cover the interpretation.