Business · Channel report
What people complain about in Trades
WaveSeek read 278 public posts about Trades over 30 days and found 116 genuine complaints in them. Below are the ones that came up most, each linking to the post it was read from.
Measured 10 September 2026 · 3 distinct sources in the last 7 days · this page is rebuilt on every deploy
Daily mentions, 2026-08-27 → 2026-09-10. Peak 17 in a day.
Week over week, mentions moved -42%. A growth figure only appears here when it survives a baseline floor, a source-change check and a credibility ceiling — most channels most weeks show nothing, and that is the honest answer.
The evidence chain
Every complaint below came out of this. Nothing is estimated; each step is a count.
- 278posts ingested about Trades30-day window
- 149read by the classifier54% of them
- 116were genuine complaints78% of what was read
Mentions here exclude news wires and video titles: somebody reporting on Trades is not somebody having a problem with it. The Trends screen inside the app counts those too, because it measures attention rather than frustration — which is why the two numbers differ and why this page says which one it is using.
What people actually complain about
The 8 most frequent complaint clusters of 30 found, phrased by the classifier from the posts themselves. The links go to the original post — not to a summary of it.
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1
Predatory lead-generation platforms for service providers
Thumbtack is hands down one of the most predatory platforms I have ever encountered as a service provider. I genuinely ca…
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2
Paid leads that don't convert with no refund
Scam — Don’t bother wasting your money, this company’s are a bunch of scam artists and will not refund your money for fak…
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3
Charged for invalid or fake leads
They are not honest They take your money even if you don't get the leads or if there was a mistake on that lead you still get…
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4
Unreliable billing and poor account support for field service software
Started our plumbing company over 5 months ago. Went with housecall pro, what a grave mistake that was. The software i…
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5
Unable to cancel subscription without long delays
I've literally been trying to cancel my subscription for a month. I only get automated responses and customer service…
Read it yourselftrustpilot.com ↗ -
6
Unwanted spam contact after service requests
Jesus, what happened to this company? I used to love them, but now they are completely useless. I put in a request for bids on…
Read it yourselftrustpilot.com ↗ -
7
Unresponsive customer service for business owners
Terrible customer service, completely out of touch with business owners.
Read it yourselftrustpilot.com ↗ -
8
Deceptive lead-generation charges disguised as free service
Before you waste a lot of time and energy -- like I did - STOP. It is not free as advertised and they should be held acco…
Read it yourselftrustpilot.com ↗
The count is over every post in the cluster. The links are a sample of them, capped at three, and never imply the list is complete.
Who is already there
3 apps measured in this channel from their own recent store reviews. Ratings are computed from the reviews WaveSeek ingested in the window, not read off a store listing.
| App | Rating | Reviews read | 4★ and up |
|---|---|---|---|
| Thumbtack for Professionals | 1.4★ | 15 | 7% |
| Jobber Field Service Software | 3★ | 4 | 50% |
| Angi for Pros | 1★ | 1 | 0% |
Search demand
195,225 Google searches a month on average, from Google Ads keyword volume — the one number on this page you can check against a source that is not us.
Twelve months of monthly volume, ending 2026-07 for the keywords trades, trades app.
No clear seasonal pattern, the best and worst months differ by only 19% of a typical month.
What this page does not tell you
Four competitors in this category print a market size on a page like this one. We do not, because we cannot measure one: mention counts, complaint counts and search volume are not a market size, and a dollar figure built from them would be a guess wearing a decimal point. The same goes for revenue projections, customer demographics and funding comparables.
Everything above is a count of public posts and reviews over a stated window. It is evidence of what people said, not a prediction of what will sell.
See Trades change
This page is a snapshot. Inside WaveSeek the same channel is live: the complaint list is re-clustered every six hours, competitor ratings are tracked week over week, and saved ideas report what moved since you saved them.
Open WaveSeekFree covers the measured numbers you just read. The paid tiers cover the interpretation.